Software support for emergency services and hospitals
Software in the healthcare sector and especially in the emergency services is our main area of expertise. We can help you optimize your software solutions or, if necessary, develop them from scratch. From troubleshooting to updating your software, we are at your side. Through continuous updates and regular maintenance, potential problems are identified and rectified at an early stage to avoid interruptions in the workflow.
Our range of services
Our team has extensive expertise in the area of 1st and 2nd level support and configuration. Our services include:
- Service and test center in Asslar
- Phone hotline
- Ticket system for tracking and evaluating customer enquiries
- Configuration of the software according to customer specifications
- Installation and administration of application servers (Windows & Linux)
![[Translate to English:] Softwaresupport Medizintechnik](/fileadmin/user_upload/crs/Service/Hard_und_Softwaresupport/Softwareloesungen_Medizintechnik.png)
![[Translate to English:] Hardware-Support Medizintechnik](/fileadmin/user_upload/crs/Service/Hard_und_Softwaresupport/Hardware-Support_fuer_Medizingeraete.png)
Hardware support for medical devices
Thanks to digitalization, healthcare facilities are increasingly equipped with hardware solutions to manage their workload. However, every hardware solution requires good organization. Whether software updates, configurations or repairs - in order to guarantee smooth patient care, the devices need to be serviced regularly. At our service center in Asslar, we offer hospitals, rescue organizations and other facilities a reliable point of contact for all types of hardware support.
Our range of services
- Setting up new hardware, even in large quantities
- Creating images for the devices
- Remote management and monitoring of devices (MDM = Mobile Device Management)
- Repair of devices
- Service and test center in Asslar
- Phone hotline
- Online ticket system for tracking and evaluating customer enquiries