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Support experts in medical technology

Our Customer Service is your point of contact to answer your questions about product and service inquiries (individual orders, prices, shipping status or other information) in a timely manner. Your satisfaction and that of your customers and patients is our top priority. With our many years of experience and expertise, we want to ensure that no question of yours remains unanswered.

 

[Translate to English:] Medizintechnik Kundenservice

Service requests for medical devices

With a strong, international team, we support a wide variety of customers and medical technology manufacturers all over the world. It is always important to us that you feel you are in good hands with us at all times. Thanks to a wide range of training courses, our employees can answer many of your inquiries directly. And if the answer is not immediately known, our short communication channels and flexibility mean that an expert will get back to you shortly.


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Our range of services

Our Customer Service Team supports medical technology manufacturers worldwide with their service requests. Our international team works in a structured and customer-oriented manner and offers the following services:

  • Multilingualism
  • Personal service hotline (08:00 - 17:00)
  • ticket system
  • Digital reporting
  • Specialist telephone advice for your service inquiries & orders

Phone: +49 6441 38 331 - 0
E-Mail:  customerservice@crs-medical.com

 

[Translate to English:] Servicleistungen für Medizintechnikunternehmen